Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in the US and abroad. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. When can I expect my item(s) to arrive?
A. Digital downloads can be downloaded immediately.
Shipping times vary from product-to-product; based on demand and shipping location. The average shipping time is 7-10 business days for all orders to arrive. If you purchase more than one product in one order, each product may arrive at different times depending on which factory the product is coming from.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us at firstname.lastname@example.org if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amazon Pay, and also Paypal
Q. Is Checkout on this site safe and secure?
A. Yes, all purchases made through www.brookishandlanky.com are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org